Watch out lazy employees, there’s a new MVP that’s about to open the boss’s eyes to what’s really going on in the office. It turns out that the same technology that online retailers use to suggest products based on past purchases is beginning to take over the workplace. Artificial intelligence (AI) has long been praised for its ability to analyze vast amounts of data and identify key patterns. However, only recently has it become an accessible and feasible option for businesses aiming to improve their efficiency.
While being monitored and analyzed by AI could be considered intrusive, it could also be a saving grace for overworked employees across America. When applied in the workplace, AI can help significantly improve productivity by eliminating menial task work and identifying key areas of inefficiency. This means employees can spend fewer hours organizing paperwork and more time focusing on important tasks. Furthermore, utilizing AI in the workplace has the potential to decrease employee hours altogether and increase the amount of time available to spend with family, which is a win-win for everyone.
On average, employees spend up to 20 percent of their workweek simply searching for files and gathering information. Fortunately, AI can reduce the amount of time spent searching and organizing information. For instance, most businesses waste a significant amount of time preparing and executing meetings, which is an issue that AI can easily rectify. How? Through quickly sifting through an employee’s entire computer, AI can identify any files, emails, notes, or messages relevant to a meeting.
Even more impressive is the capacity that AI has to identify workflow demands. This means that AI can identify meeting topics and participants, find relevant information on the cloud, detect past conversations between participants, and even identify additional stakeholders. When AI is in charge of following the proverbial paper trail to identify all relevant documentation, employees are able to focus on more important matters, which can lead to a more efficient workforce.
Supports Traveling Employees
Although remote desktop capabilities have come a long way, those who are physically on the move with only a smartphone can have a hard time keeping up. It can be nearly impossible to find important documents or emails on a smartphone screen, but AI can help. In real-time AI can identify any pertinent information to a last-minute conference call or urgent email, allowing traveling workers to stay connected and productive.
Generates Employee Insights
One of the most impressive capabilities of AI is its ability to provide critical employee insights to managers and business owners. Employers can utilize AI to scan through emails to identify employees likely to quit, scan computer data to determine how employees spend their time, and identify top performers. This type of data is invaluable to business owners as it allows them to decrease turnover, increase job satisfaction, and improve employee efficiency.
What most people consider multi-tasking is actually multiple forms of distractions; and distractions are the nemesis of any business. Whether it’s in the form of constant emails, phone calls, or skipping through various applications in order to gather information and communicate with colleagues, it can significantly decrease productivity. Fortunately, when organizing and presenting relevant information is left to AI, it can eliminate the distractions associated with retrieving information and collaborating with others which can boost productivity.
Of course, implementing AI in the workforce is not a foolproof endeavor. There are obvious privacy issues involved with scanning through employee emails and computer data. Yet, some individuals may be willing to sacrifice privacy at work in order to spend more time at home with family, which presents a mutually beneficial situation for employers and employees alike.
Kali Muir is an ambitious freelance writer with a BA in Communications. She was born in Canada but has since lived in Norway, Denmark, and England. Her work experience is as diverse as her past addresses, including roles in technical communication, corporate communication, marketing, and article writing. She has experience working in varied business sectors: Oil & Gas, Engineering & Technology, Clothing & Equipment Retail, and Creative Writing. Follow Kali’s professional and personal journey at www.kalimuir.com, or connect with her on LinkedIn and Twitter.